Can anyone spot the error in this Log (Importing website is hanging...)

Support
1

I’m trying to resurrect a website but when dropping the zip on the dashboard (wp-content folder + .sql files), it starts the importing but then seems to hang when there is approx 1000 items left to import… I’ve tried on both of my Win 10 computers. This is the log shown BEFORE I click CANCEL IMPORT, and would love if someone could provide a clue, or ideally a fix, to the issue:

LOG extract from laptop attempt: (sorry if its a bit long…wanted to include everything logged BEFORE I click cancel import)

Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Environment does not have package.json: C:\Users\Alain\AppData\Roaming\Local by Flywheel\environments\custom\package.json
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Roaming\Local by Flywheel\environments\custom-1-3-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Roaming\Local by Flywheel\environments\custom-1-3-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-0-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-0-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-1-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-1-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-2-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-2-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-1\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\custom-1-3-1\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-0-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-0-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-1-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-1-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-2-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-2-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-0\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-1\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-1\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Loading Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-2\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [main/EnvironmentLoader] Successfully Loaded Environment: C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\environments\flywheel-1-3-2\out\environment.js
Apr 19, 2019, 9:27 AM EDT - info: [renderer/CheckEnvPage] Check system promise response:
[ undefined, ‘machine-halted’ ]
Apr 19, 2019, 9:27 AM EDT - info: [main/check-system] Check System: Docker Machine:
{ stdout: ‘Stopped\n’, stderr: ‘’ }
Apr 19, 2019, 9:27 AM EDT - info: [main/docker-machine] Checking Boot2Docker.iso hash
Apr 19, 2019, 9:27 AM EDT - info: [main/docker-machine] Running C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\windows\docker-machine.exe start local-by-flywheel
Apr 19, 2019, 9:27 AM EDT - info: [main/docker-machine] Starting “local-by-flywheel”…
Apr 19, 2019, 9:27 AM EDT - info: [main/docker-machine] (local-by-flywheel) Check network to re-create if needed…
Apr 19, 2019, 9:27 AM EDT - info: [main/docker-machine] (local-by-flywheel) Windows might ask for the permission to configure a dhcp server. Sometimes, such confirmation window is minimized in the taskbar.
Apr 19, 2019, 9:27 AM EDT - info: [main/docker-machine] (local-by-flywheel) Waiting for an IP…
Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine] Machine “local-by-flywheel” was started.
Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine] Waiting for SSH to be available…
Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine] Detecting the provisioner…
Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine] Started machines may have new IP addresses. You may need to re-run the docker-machine env command.
Apr 19, 2019, 9:28 AM EDT - info: [main/set-docker-env] Getting Docker Machine env.
Apr 19, 2019, 9:28 AM EDT - info: [main/set-docker-env] Received Docker Machine env. export DOCKER_TLS_VERIFY=“1”
export DOCKER_HOST=“tcp://192.168.94.100:2376”
export DOCKER_CERT_PATH=“C:\Users\Alain.docker\machine\machines\local-by-flywheel”
export DOCKER_MACHINE_NAME=“local-by-flywheel”
export COMPOSE_CONVERT_WINDOWS_PATHS=“true”
Run this command to configure your shell:
eval $(“C:\Users\Alain\AppData\Local\Programs\local-by-flywheel\resources\extraResources\virtual-machine\vendor\docker\windows\docker-machine.exe” env --shell bash local-by-flywheel)

Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine] checking IP
Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine] checked IP 192.168.94.100

Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine-fdv] NFS Mount Status
{ mountedPoints: [ ‘/c/Users’ ], mountPoints: [ ‘/c/Users’ ] }
Apr 19, 2019, 9:28 AM EDT - info: [main/docker-machine-fdv] WinNFSd already running
Apr 19, 2019, 9:28 AM EDT - info: [renderer/ImportSiteAnalyzePage] Message from import-site-analyze-worker: {“type”:“generic-zip”,“sql”:[“local.wp_tge_questions-schema.sql”,“local.wp_tqb_variations-schema.sql”,“local.wp_tqb_results-schema.sql”,“local.wp_usermeta-schema.sql”,“local.wp_options-schema.sql”,“local.wp_terms.sql”,“local.wp_tqb_tests_items-schema.sql”,“local.wp_tve_ult_event_log-schema.sql”,“local.wp_terms-schema.sql”,“local.wp_term_relationships-schema.sql”,“local.wp_postmeta-schema.sql”,“local.wp_tcb_api_error_log-schema.sql”,“local.wp_tqb_users-schema.sql”,“local.wp_options.sql”,“local.wp_tqb_user_answers-schema.sql”,“local.wp_tho_event_log-schema.sql”,“local.wp_tho_tests-schema.sql”,“local.wp_usermeta.sql”,“local.wp_litespeed_img_optm-schema.sql”,“local.wp_posts-schema.sql”,“local.wp_commentmeta-schema.sql”,“local.wp_tve_ult_settings_campaign-schema.sql”,“local.wp_tvo_activity_log-schema.sql”,“local.wp_tve_ult_emails-schema.sql”,“local.wp_tve_ult_events-schema.sql”,“local.wp_users.sql”,“local.wp_users-schema.sql”,“local.wp_links-schema.sql”,“local.wp_term_taxonomy.sql”,“local.wp_tqb_tests-schema.sql”,“local.wp_term_taxonomy-schema.sql”,“wp-content/plugins/litespeed-cache/inc/data_structure/img_optm.sql”,“wp-content/plugins/litespeed-cache/inc/data_structure/optm.sql”,“local.wp_termmeta-schema.sql”,“local.wp_tho_test_items-schema.sql”,“local.wp_term_relationships.sql”,“local.wp_tve_ult_designs-schema.sql”,“local.wp_comments-schema.sql”,“local.wp_postmeta.sql”,“local.wp_tge_answers-schema.sql”,“local.wp_litespeed_optimizer-schema.sql”,“local.wp_tve_ult_settings_templates-schema.sql”,“local.wp_tqb_event_log-schema.sql”,“local.wp_posts.sql”,“local.wp_comments.sql”],“fileDir”:"."}
Apr 19, 2019, 9:29 AM EDT - info: [ImporterGeneric] Removing null

2

Nothing sticks out.

I wonder if your docker image is running out of space. Mine recently did. But it was one of the original 20GB images, not the newer 120GB images.

3

How would I check? This is happening on both computers. I only have 4 sites currently setup in my dashboard. I tried importing with Fast Docker Volumes turned off as well without success.

I may have found a workaround, but I’d like to know, is it OK to just drop a “Uploads” folder from a previous install into a new one in order to avoid having to reupload all images into the WP media library - or do I have to manually reupload each image? (maybe there’s some sort of database registration that needs to happen whenever i upload an image?)

4

Dealing with the media (upload folder) like you propose is a good alternative. Make the site function first and put the files back in their locations should not affect anything as long as the url’s match what’s in the database. Interestingly if you experience any issue look at “Add from Server” it’s a plugin that let’s you add files already in site folder to the media library (database).

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