Need help! Error establishing a database connection"

Support
7

Hey @msmichelle –

Thanks for uploading those logs. Can you try restarting the VM by going to “Help > Restart Local Machine”.

If that doesn’t work, then follow the steps outlined in this topic to forcefully shut down and restart the VM:

If that doesn’t work, can you provide an updated version of the Local log, as well as the individual site logs?

To get the site logs do this:

  1. Right-click on the site in Local and select “Reveal in Finder”
  2. Right-click on the folder that says logs and compress it into a zip file
    3 Upload the zip file of those site logs

Let me know how restarting the Virtual Machine goes, or if you have any other questions!