Stuck in "customize"

Hello there,
I can use WP on Local, but when I click on “appearance” and then “customize”, then I constantly get stuck, I have to get out of Local and reboot my computer…
Any idea?
Thanks!

Hey @oreyli, Welcome to the community forums!

Have you tried creating a new, basic WordPress site, and then use the customizer with the default theme? Do you still encounter problems?

Since the customizer is running within the browser and is using Javascript, it’s possible that other plugins or the theme are interfering with how the customizer is running. Can you take a look and see if there are any errors in the Browser Console? To access this in Chrome, click on the three dots in the upper right hand corner, and then “More Tools > Developer Tools” and select the “Console” tab:

From there, can you try opening the customizer and let us know what you see?

Le ven. 14 juin 2019 à 21:40, Ben Turner via Local by Flywheel local@getflywheel.com a écrit :

ben.turner

      Flywheel Happiness Engineer




    June 14

Hey @oreyli, Welcome to the community forums!

Have you tried creating a new, basic WordPress site, and then use the customizer with the default theme? Do you still encounter problems?

Since the customizer is running within the browser and is using Javascript, it’s possible that other plugins or the theme are interfering with how the customizer is running. Can you take a look and see if there are any errors in the Browser Console? To access this in Chrome, click on the three dots in the upper right hand corner, and then “More Tools > Developer Tools” and select the “Console” tab:

From there, can you try opening the customizer and let us know what you see?


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Hello Ben,

I was not using Chrome, and now that it’s my default browser, it works!

Thanks a lot for your time!

:tada: Glad you got it working @oreyli ! Have a great day! :coffee: