Stuck on starting local machine and can't go forward

I just found this other thread that might have saved me some trouble: Local not starting. Win 10 (3.0.2) stucked at "Checking System"
I suppose thats a more elegant solution than uninstalling everything :sweat_smile:

Hello @clay
Iā€™m having the same issues with Local.

When I install it first and create a new website, I got an error: ā€œCanā€™t retrieve the requested docker imageā€.

And when I restart Local, it stucks on ā€œStarting Local machineā€.

I already uninstall and reinstall latest version of Local and VirtualBox and still having the same issues.

Hereā€™s my log file: local-by-flywheel.log (78.2 KB)

Thanks

Hey @justinah ā€“

Iā€™m seeing a number of lines that look like:

Apr 11, 2019, 6:17 PM GMT+1 - warn: [main/set-docker-env] Unable to get Docker Machine env. This usually happens when there is a kernel panic inside the VM. Attempting to power cycle VM now. 

That makes me wonder if something was interfering with the initial setup of the VirtualMachine. Do you have any Antivirus software installed, or other security settings that would prevent VirtualBox from connecting to the Internet to download new Docker Images?

If this is the first time you are setting up Local and arenā€™t worried about losing any data within the Virtual Machine, you might try opening VirtualBox and deleting the local-by-flywheel Virtual Machine by right-clicking on it and selecting ā€œRemoveā€.

Hey there!

Our new Local v5 (and later) doesnā€™t require VirtualBox :tada: which means itā€™s way more reliable and faster to startup.

Download our latest release: https://localbyflywheel.com/?download

Happy coding!